Privacy policy

Last updated: September 30, 2025

This Privacy Policy describes how Carea ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Carea Store (the "Site") or otherwise communicate with us (collectively, the "Services").

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us.

Information We Collect Directly from You:

  • Basic contact details: name, billing and shipping address, phone number, email.
  • Order information: items you purchase, payment information.
  • Account information: username, password, security questions.
  • Shopping information: items you view, put in your cart, or add to your wishlist.
  • Customer support information: information you choose to include in communications with us.

Information We Collect through Cookies:

We automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies. Usage Data may include information about how you access and use our Site, including your device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

How We Use Your Personal Information

  • Providing Products and Services: To process your payments, fulfill your orders, send notifications related to your account, arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
  • Marketing and Advertising: To send marketing, advertising, and promotional communications. We may use your information to better tailor the Services and advertising on our Site and other websites (like Facebook/Meta).
  • Security and Fraud Prevention: To detect, investigate or take action regarding possible fraudulent, illegal or malicious activity.
  • Customer Support: To provide you with customer support and improve our Services.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With vendors or third parties who perform services on our behalf (e.g., IT management, payment processing (Shopify Payments, PayPal), shipping and fulfillment, customer support, and data analytics).
  • With our advertising partners to provide you with relevant advertising (e.g., Meta). This may be considered "sharing" your personal information under certain state laws.
  • When required by law or to protect our rights and the safety of others.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right to Opt out of Sale or Sharing. We do not "sell" your personal information for money. However, we do "share" it with advertising partners. You may have the right to direct us not to "share" your personal information for purposes of cross-context behavioral advertising. You can typically do this through settings in your browser or by using the Global Privacy Control (GPC) signal.

To exercise any of these rights, please contact us using the contact details below.

Data Retention

We retain personal information only for as long as necessary for the purposes described in this policy, to comply with legal obligations (such as tax and fraud prevention), resolve disputes, and enforce our agreements. Generally, order and customer support information is retained for up to 5 years.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information from children under the age of 16.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please email us at: carea.official.store@gmail.com